Most of the error codes imply an error in the MTP stack, but are helpful in diagnosing the error situation. Press Windows + R then input devmgmt.msc and click on OK to open Device Manager. This way can also solve the related problem that a service installation in this INF is invalid. Supposing the MTP device has a yellow mark in Device Manager, you need to update it. What to do If MTP device fails to install? Press the Windows logo key + X button at the same time to open menu Once it opens, navigate to the “View” menu and check the box beside “Show hidden devices” option After that, find your connected device (phone, camera or tablet) in the Device Manager Now, select “Update Driver Software” from the appearing menu Tap Media sync (MTP), Internet connection, or Camera (PTP) to connect to the PC. How do I enable MTP? Where is MTP setting on Android?įrom the Home screen, touch and hold the Recent Apps Key (in the Touch Keys bar) > Settings > Storage > the Menu icon (at the upper-right corner of the screen) > USB PC connection. If it does not, tap on the message and select ‘Media device (MTP). Verify that the USB connection is saying ‘Connected as media device’. Select Browse my computer for driver software.įirst make sure that the device is set up to be connected as a media device: Connect the device with the appropriate USB cable to the PC.Right-click it, and choose Update Driver Software.Expand Portable devices and find your device.Alternatively, you can also press the Windows key and type Device manager to search for it.Press and hold the Windows key and press R.Wait for your phone to automatically reconnect.Please select MTP (Media Transfer Protocol). A page from settings will appear asking you to select the desired connection mode.Swipe down on your phone and find the notification about “USB options”.You can follow these steps in order to do it. MTP stands for “Media Transfer Protocol.” When Android uses this protocol, it appears to the computer as a “media device.” The media transfer protocol was widely promoted as a standardized protocol for transferring audio files to digital music players using Windows Media Player and similar applications. It means that the computer was unable to successfully establish a connection with the device hence the device driver installation failed. This error usually pops up when you connect your device to your computer using a USB connection. Reconnect your mobile phone to your computer by using the USB cable.Download MPT (Media Transfer Protocol) Porting Kit from Microsoft’s official website.Fix MTP USB Device Driver Problem – Option 1
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